Ii-FAQs

FAQ

IMIBUZO EBUZWA QHO

Umbuzo: Ngaba ungumenzi?

A: Ewe singabenzi beemveliso zefayibha ze-bamboo eTshayina.
Wamkelekile ukusindwendwela.

Umbuzo: Ndingayifumana isampuli yetafile yetafile ngaphambi kokuodola?

A: Ngokuqinisekileyo unako, isampuli yamahhala iya kunikwa, kodwa imithwalo ingaba kwi-akhawunti yomthengi, sinokuthumela isampuli nge-DHL, i-FedEx, i-UPS kwaye kungekudala, ithatha malunga neentsuku ze-3-5.

Umbuzo: Ithini imiqathango yakho yokuhanjiswa?

A: Ngokuqhelekileyo sithumela ngexesha le-FOB, kodwa sinokunika isisombululo se-CNF, i-CIF, kunye ne-DDP,
konke oko kusekwe kwimfuno yakho.Inkonzo yokungena emnyango iyafumaneka.

Umbuzo: Kuthekani ngewaranti yomgangatho weempahla?

A: Sinolawulo olungqongqo lwekhwalithi ukusuka kwizinto eziphathekayo ukuya ekuthumeni, umgangatho uya kugqunywa ngesikhwama se-PE okanye i-bubble wrap, ukuba ufumanisa iimveliso zethu zonakaliswe kwisitya, ezikhululekile ziya kunikwa ngaphakathi komyalelo olandelayo.

Umbuzo: Liliphi ixesha elihamba phambili kwimveliso?

A: Kuya kuthatha malunga ne-20-35days emva kokuba siqokelele umyalelo.